SAP Knowledge Base Article - Public

2324873 - Disable the New Hire Activity or Hiring Manager Activity Feature [SCR] [New Hire Activity] - Onboarding 1.0

Symptom

Disable the New Hire Activity or Hiring Manager Activities Feature

Environment

SAP SuccessFactors Onboarding 1.0 -  All Versions

Resolution

For Live Customer(s)

If you are currently engage with an Implementation Partner(s) and Consultant(s), kindly request them to facilitate the change you need.

Else, please reach out to SAP SuccessFactors Cloud Product Support in SAP One Support Launchpad viSAP Expert Chat or Support Incident. In addition, follow the template when creating an incident and provide the needed information below.

  • Subject: KBA 2324873 - Disable the New Hire Activity or Hiring Manager Activity Feature
  • Component: LOD-SF-OBD-NHA

Problem Description:

  1. BizX Company ID 
    • [Insert affected instance]
  1. Permission to disable feature
    • [Insert approval]
  1. Username for Support Access (Read the agreement below)
    • [Insert Username]
  • May we have your approval for accessing your system environment to continue request? (Reply with your confirmation and username to access, refer to KBA listed below)
  • With your approval, accessing your system environment you agree for the actions we will take below.
    1. Review the data of affected users and compare it to those users who are working as expected.
    2. Capture screenshots/record screen clips of the issue.
    3. Analyze your system configuration
  • To know how to grant support access to SAP Cloud Product Support, please read the full article on 'How to Grant Support Access to SuccessFactors Support Staff' by clicking the reference KBA 2088892.

Keywords

NHA, Disable, New Hire Activity, Manage Activity, Service Request , KBA , LOD-SF-OBD-NHA , New Hire Activity , How To

Product

SAP SuccessFactors Onboarding 1602