SAP Knowledge Base Article - Public

2323831 - Validation error while navigating from Admin Center of BizX to Learning Administration

Symptom

Validation Error is thrown while navigating from BizX's Admin Center to Learning Administration.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors Learning Management System

Reproducing the Issue

1. Consider you have Learning administration access in Admin Center of BizX. While navigating to Learning Administration, you see the error below:

Validation Error
You must correct the following error(s) before proceeding:

  • You entered an invalid admin ID or password. Please try again.

 

Validation.JPG

Cause

You do not have an LMS admin account with same BizX user ID (not to confuse with Username).

Resolution

Please contact any of your LMS administrators to create an admin account in the LMS with same User ID of your BizX account.

Keywords

Validation Error, Learning Administration, Center, You entered an invalid admin ID or password, integrate BizX user LMS , KBA , LOD-SF-LMS-INT , Integrations with BizX , Problem

Product

SAP SuccessFactors Learning all versions