When opening Analysis workbooks from BI Launchpad or CMC, MS Excel is opening blank and there is a message as shown below:
|AO 1.x||AO 2.x|
The launcher is exited with error, see log file for more details.
The launcher exited with errors, see log file for more details.
The Analysis Office trace file starting with AO_Trace (see note 2129389) contains the error "Error checking BOE system".
The launcher file with extension ".sapaox" which is being downloaded from BI Launchpad/CMC contains the wrong server information (e.g. server name, port and/or scheme).
This can be confirmed by opening the ".sapaox" file in any text editor (e.g. Notepad) and checking the server information:
- Click to view the Analysis Workbook in BI Launchpad/CMC;
- Save the file instead of opening it;
- Go to the file's location and open the ".sapaox" file with any text editor;
- Confirm that the server information is not correct.
SAP Analysis for Microsoft Office
launcher exited, addin, check logfile, logfile, error, launcher, launching, opening, open, download, view, viewing, workbook, report, reports, analysis, document, documents, launchpad, platform, bi platform, fail, failing, bip, Error checking BOE system , KBA , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.