SAP Knowledge Base Article - Preview

2322693 - Upgrade Maximo 7.5.x to Maximo 7.6.x on Agentry 6.0.x encounter error


  • Upgraded from Maximo to Maximo using Agentry 6.0.40
  • User not able to login and recevie the following error on the Client.

Requesting Public Key from Server

Public Key Received from Server

Logging UserA into ServerCustomer

Server error - please contact your administrator (13)

Login request failed.




  • Maximo 7.6.x
  • Agentry 6.0.x


SAP Work Manager 8.1.0 for Maximo


KBA , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.