SAP Knowledge Base Article - Preview

2322405 - Job Fails with "Internal error." when scheduling a report created in Crystal Reports to text formats like CSV with large data

Symptom

  • Internal Error.
  • When scheduling a report created in Crystal Reports to text formats like CSV with large data, job failed with error "Internal error."
  • Scheduling the same report to Crystal Reports formats works fine.
  • If you go to Output folder in File Store of the BO server, you may find that the CSV file is created successfully for schedule usage and it's bigger than 2 GB.


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.0
  • SAP BusinessObjects Business Intelligence platform 4.1
  • SAP BusinessObjects Business Intelligence platform 4.2
      
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

CR, schedule, internal error, large data, 2G, 2GB, failed, cannot , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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