SAP Knowledge Base Article - Preview

2322247 - Approval Process is not triggered for external users - LMS

Symptom

  • The site user self-assigns an item (configured with 'Approval process' required) but the approval process is never triggered but the same item triggers an approval request for internal users.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Learning
  • Training approvals
  • Sites

Product

SAP SuccessFactors Learning all versions

Keywords

sap SF, Success Factors, LMS learning, approval process, external user, shopping account type, internal, Commerce approve bypass schedule course register offering offerings skip registration , KBA , LOD-SF-LMS-TAP , Approvals , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-COM , Commerce , LOD-SF-LMS-SCH , Scheduled Offerings , LOD-SF-LMS-EXT , Sites and External Users , Product Enhancement

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