SAP Knowledge Base Article - Public

2322191 - Email Notifications: Email Framework Architecture - BizX Platform


  • This is a high level overview of the architecture of BizX mail flow process


  • BizX Platform
  • E-mail framework


Email Diagram.png


  1. Application
    • The application simply is the source of the email that is being sent, this could be an BizX/LMS or any other application in our datacenters

  2. Sendmail
    • This is a local MTA (Mail Transfer Agent) that runs as a daemon on many of our Linux systems.
    • Sendmail provides a reliable and always available mail server that is local to the application.
    • Sendmail is configured to do nothing more than to forward all emails to the Ironport mail servers

  3. Ironport
    • Handles most of our general mail processing to the Internet.
    • If signing and/or encryption is needed, the email is relayed to the datacenter’s Zertificon cluster for further processing.

  4. Zertificon
    • Emails are signed and/or encrypted based on a customer specific configuration profile before being relayed to the Internet.


KBA , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-PLT , Platform Foundational Capabilities , Problem


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