SAP Knowledge Base Article - Public

2322013 - Job search using keywords in career site

Symptom

When you try to search jobs in the external or internal career site using Keywords you might face issues like below:

  1. Jobs with numbers in the job title are not returned in the search results if you use the numbers as keywords
  2. Jobs which have been posted in a different language but has English alphabet in the job title, are not returned in the search results if you use the English alphabet as keywords

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors Recruiting Management

Reproducing the Issue

Go to the external or internal career site and try to search jobs posted in different languages using 'Keywords' available on the top of the search panel.

keyword-search 1.JPG

Resolution

The expected behavior of job search using keywords is as below:

  1. Job search using keywords supports only words (text) or parts of words. Searching by numbers is not supported.

    Example- When you search using text in Keywords, correct test results are returned.

    keyword-search 2.JPG

    But the same job with a number in the job title will not be rerturned if you use the number as a Keyword.

    keyword-search 3.JPG

  2. If you select the Job Language as English (US / UK), the search will return jobs only if you use English words (or part of words) as keywords.
  3. If you select the Job Language as something other than English (US/UK) and use English alphabet in the Keywords, the search will not return any job even if there are existing jobs having job titles with English alphabet.

Example- Suppose the Job language is selected as Chinese and there are jobs posted in Chinese, but having English alphabet in the job title.

keyword-search 4.JPG

Such jobs will not come up in the search results if you use the English alphabet in Keywords.

keyword-search 5.JPG

 

Keywords

Job search using Keywords, external career site Keywords search , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions