SAP Knowledge Base Article - Public

2321106 - Cannot update Manager Field for a User in Successfactors


  • Cannot update the Manager Field for a User in Successfactors


  • BizX Platform

Reproducing the Issue

  • Navigate to Manage Users
  • Select User
  • Change Manager
  • Click Save
  • Manager Field clears the value


  • This is caused by the user's account that is altering the Manager field value not having the appropriate Role Based Permission to select the new value


  • The user changing the value of the Manager field must have the "User search permission" in RBP, as the user will not be able to find any users to select the Manager from otherwiseUser search pic.jpg


Manager User Search Permission cannot add update manage users field Role Based Permissions , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem


SAP SuccessFactors HCM Core 1602