SAP Knowledge Base Article - Public

2320891 - Import Content Tool - Content cannot be added since the select item already has SCORM content

Symptom

When using the Import Content tool to replace SCORM content for an existing Item, a validation error occurs.

Validation Error

You must correct the following error(s) before proceeding:

  • Content cannot be added since the selected item already has SCORM content

    Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

    Environment

    SAP SuccessFactors Learning

    Reproducing the Issue

    1. Identify an existing Item that has SCORM content
    2. Go to Content > Import Content > Select Replace Content for an Existing Item
    3. Select a ZIP file, Server Location and Item ID
    4. Proceed with Import Files > Validation Error

    Cause

    This is expected behavior as per Product management comments:

    • Admin cannot replace SCORM content (especially SCORM2004) for an Item because the sequencing and navigation rules are stored at the Item level, an Item can only have one SCORM 2004 course structure.

    Resolution

    It is best practice is to revise an existing Item. Please make sure to fully test how the revision process works in a non-production environment and how it impacts Curricula, Programs, Assignment Profiles, etc.

    1. Go to the Item record
    2. In the Actions menu choose Revise
    3. During the revision process, select all applicable settings per business requirements
    4. Make sure to uncheck the "This item has online settings. Do you wish to include the online settings in the new revision of this item?" setting
    5. Revise the item
    6. New Content Objects/Packages can be added to the new revision

    It is possible to clear all content from an Item to replace with other Content Objects/Content Packages. Make sure to use the Import Content tool first to have the existing Content imported and make a note of the Content Object/Package ID.

    1. Go to the Item record
    2. In the Actions menu choose Clear Online Settings
    3. As all content has been dissasociated from the Item, the Content Object/Package can be added

    Keywords

    SF, Success Factors, LMS, learning, Import, tool, change, existing, scorm, package, content, validation, error , KBA , LOD-SF-LMS-CNT , Content , Problem

    Product

    SAP SuccessFactors Learning all versions