SAP Knowledge Base Article - Preview

2319566 - RCIRAS0604 on dashboards when retrieving the list of universes


  • While attempting to retrieve the universes from SAP BusinessObjects Dashboards 4.1 the following error occurs after ~15 minutes
Request processing failed: Error Failure An error occurred while creating a subprocess in the processing server.
[RCIRAS0604] Internal error. Please contact your system administrator.[RCIRAS0604]
  •  Using End-To-End tracing through the procedure available here or enabling High tracing on the Dashboard Processing Server, the following information can be found:



  • SAP BusinessObjects Business Intelligence Platform BI 4.1
  • Microsoft Windows 2012


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


KBA , BI-RA-XL-DSL , Obsolete: Design-Time, Design on Multi-Source , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem

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