SAP Knowledge Base Article - Public

2319523 - How to use Registration Notification Text - LMS

Symptom

I have added a text to the Schedule Offering but it is not showing in the SystemEnrollmentNotification.

 

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Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Open the Schedule Offering you wish to enter a description for  (related/more > Notification > click on Edit under the Edit Registration Text)
  2. Enroll the user into the Schedule offering
  3. The notification does not contain the modified text (SystemEnrollmentNotification)

Cause

Related syntax tags must be added to the SystemEnrollmentNotification templates in order for them to pick up the description you have entered.

Resolution

  • Please make sure that the Notification Editor is enabled:

System Admin -> Configuration -> Global Variables -> Use Editor Content when sending Email Notification.

Text entered in that may be included in registration and scheduled offering reminder emails when globally configured in the templates using the appropriate Syntax Tags

<SCHED_INSTRUCTIONS/>     -   ScheduledOfferingspecific instructions
in the Syntax Ids
•APM_INSTANCE_DELIVERY,
•ENROLLMENT

Also, when entering Registration Text via editor, consider using Shift+Enter to create a new line if you desire single spaces between lines. Otherwise, double spaces will be used between lines.

Keywords

Schedule offering specific instructions, Registration Text , SystemEnrollmentNotification template , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-NOT , Notifications , How To

Product

SAP SuccessFactors Learning all versions