Cancellation reasons added and can be used by the users when withdrawing from the Schedule Offering.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to References > Learning > Cancellation Reason > Add a new Cancellation reason
- Also Make sure the Enable Cancellation Reason at the Schedule offering level is set to Yes
Global level setting for this is present under System Admin > Registration Settings
Not Applicable. This KBA is related to an enhancement feature
Once we add the Cancellation reason and Enable it at the Schedule Offering level, the user from the user side, when withdrawing from the Schedule offering can select the Cancellation Reason for the SO.
Cancellation Reason for user, Schedule Offering , KBA , LOD-SF-LMS , Learning Management System , Product Enhancement