SAP Knowledge Base Article - Public

2317742 - How to Enable and Disable Locales or Languages in SAP SuccessFactors Learning

Symptom

How to manually activate/enable and deactivate/disable locale or language directly in SAP SuccessFactors Learning.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Cause

Locales can now be added or removed by Learning Admins directly within the LMS UI, as long as the locale has not been tied to anything other than users/administrators. Once it is associated with anything else the ability to remove from UI will be non-functional.

Resolution

How to add a Locale / Language:

  1. Navigate to Learning Administration > References > Manage Labels > Locales > click Add New

Add Locale.png

  1. Search for the Locale > Select > Add

Search Locale.png

After you add the locale, search for the locale under Learning Administration > References > Manage Labels > Locales > Search, you will be able to find the locale in the list of locale available in your instance.


How to remove a locale / language:

  1. Navigate to Learning Administration > References > Manage Labels > Locales > click Edit on the locale you want to remove

2317742-Edit locale.png

  1. Click Delete

2317742- Delete locale.png

Note: You cannot delete the default locale. A validation error will occur if the locale being deleted is assigned to an Admin or User. Once this error is being displayed and all admin/users have been disassociated fromt he locale, if this error still occurs the locale cannot be deleted directly in the LMS UI.

  • Validation Error
  • You must correct the following error(s) before processing:
    1. You cannot remove the active locale [LOCALE] because it is in use.

locales_5.PNG 

See Also

To obtain the list of users with the specified locale being used, please engage with Professional Services to extract from the PA_USER_Preferences table.

Please see KBA 2149831 - How to contact Professional Services, Partner and Account Management Team - SuccessFactors

2379196 - How to Import/Export Labels in SAP SuccessFactors Learning

2120336 - How to Modify SAP SuccessFactors Learning Labels

2913764 - How to Implement /Use "Debug" Locale to Identify/Update Labels

Keywords

SAP, Success Factors, Learning, add, delete, locale, deactivate, activate, search, language, locale, new, remove, disable, enable, active, inactive , KBA , LOD-SF-LMS-LAN , Language Packs & Translation , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To

Product

SAP SuccessFactors Learning all versions