SAP Knowledge Base Article - Public

2316055 - Pay Component not displayed in dropdown list in Take Action (MSS UI)

Symptom

Pay Component drop down list shows “no data” in the list in two of three normal input scenarios (see scenarios below). The list of available pay components only shows when using the edit history (clock icon) whereas using the Edit (pencil) or Take Action does not produce any recurring pay components in the drop down list.

Reproducing the Issue

3 Scenarios:

Scenario #1 (No Pay Components listed)
• Go in to Employees Record (Employment Information)
• Click Take Action
• Click to change compensation
• Click on the Pay Component drop down for Compensation (Pay Recurring)
• You will see No Data

Scenario #2 (No Pay Components listed)
• Go in to Employees Record (Employment Information)
• Scroll down to Compensation Portlet
• Click Edit (Pencil)
• Try to select a Pay Component
• You will see that is shows No Data

Scenario #3 (OK)
• Go in to Employees Record (Employment Information)
• Scroll down to the Compensation Portlet
• Click on the History Button (Clock)
• Insert a New Record or click on Edit
• Select a Pay Component
• You will see that data shows up.

Cause

The problem is due to improper configuration in the Corporate Data Model (CDM). The self service feature is not enabled for pay component.

 For the HRIS element "payComponent" the "displayOnSelfService" hris-field was improperly configured with the visibility attribute set to "none".

<hris-field id="displayOnSelfService" visibility="none">     
< label>Display on Self Service</label>
< /hris-field>

Resolution

To resolve the problem:

1. Set the visibility attribute to "both" for the "displayOnService" HRIS field in the "payComponent" HRIS element of the Corporate Data Model.

<hris-field id="displayOnSelfService" visibility="both">    
< label>Display on Self Service</label>
< /hris-field>

2. In Pay Component via Admin Center, "Manage Org, Pay, Job Structures" configure the value for the "Display on Self Service" of the pay component to "Yes".

 You should be able to see that pay component from MSS UI after completing the steps above.

Keywords

Pay Component, dropdown, picklist, display, MSS UI, Take Action, Display on Self Service, Missing, Not Showing , KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HXM Core all versions