SAP Knowledge Base Article - Preview

2315186 - Server won't start with error "NT operating system error 5" and "Access is denied" - SAP ASE

Symptom

  • An ASE server on Windows can't start with permission error on shared memory:

kernel Allocating a shared memory segment of size 183115776 bytes.
kernel NT operating system error 5 in module ’winx64\ksource\blkmem\osmntmmap.c' at line 605: Access is denied.
kernel os_create_region: CreateFileMapping for file 'D:\sybase\SY1\ASE-16_0\SY1.krg' on mapping 'Global\SY1.krg' failed.
kernel kbcreate: couldn't create kernel region.
kernel kistartup: could not create shared memory

  • The error can occur when ASE is automatically restarted via Windows Service or if starting manually using RUN_Server file (RUN_servername.bat)


Read more...

Environment

  • SAP Adaptive Server Enterprise (ASE)
  • Windows OS

Product

SAP Adaptive Server Enterprise 12.5 ; SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.