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2314855 - SUM SL common UI Connection Issue

Symptom

 Software Update Manager (SUM) GUI during an upgrade /update is held up without performing any activities as in screenshot as follows:
 Also the Internet explorer console window(F12) doesn't provide any valuable information.

GUI.PNG

Also the SUM SLP logs shows error as:

---------SUM\log\SLP\slprequest.log.1--------------------

[Info  ]: Could not convert instance object class com.sap.sdt.slprotocol.impl.SLPPProtocolImpl to xml.
 [Info  ]: SLP request getSLPPProtocolImpl, with arguments: no arguments
Returned object:
 [Info  ]: Could not execute method setUriProvider java.lang.reflect.InvocationTargetException
 at sun.reflect.GeneratedMethodAccessor56.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
.....
 
Caused by: com.sap.sdt.util.diag.DiagRuntimeException: com.sap.sdt.util.sic.SharedInputCatalogGetException: Unable to get the shared input catalog entry Scenario
Unable to save the shared input catalog to /install/software/SUM/sdt/data/SharedInputCatalog.xml
Input output exception has occurred: /install/software/SUM/sdt/data/SharedInputCatalog.xml (Operation not permitted).
java.io.FileNotFoundException: /install/software/SUM/sdt/data/SharedInputCatalog.xml (Operation not permitted)

Unable to get the shared input catalog entry Scenario

 at com.sap.sdt.slprotocol.uce.UseCaseExecutorManager.getUseCaseExecutor(UseCaseExecutorManager.java:175)
 at com.sap.sdt.slprotocol.impl.SLPPProtocolImpl.getDialogAdapter(SLPPProtocolImpl.java:1624)
 at com.sap.sdt.slprotocol.impl.SLPPProtocolImpl.setUriProvider(SLPPProtocolImpl.java:143)
 

 


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Environment

Upgrade/Update using SUM tool.

Product

SAP ERP 6.0 ; SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

SLP, SharedInputCatalog.xml, java.io.FileNotFoundException, java.lang.reflect.Method.invoke, Operation not permitted , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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