SAP Knowledge Base Article - Public

2314727 - Maintain Nationality List for Individual Customers Shows the Country Name instead of Nationality

Symptom

The Nationality field in the header data of Individual Customers does not display the Nationality, instead displays the Country name.

e.g. Instead of Nationality as Singaporean the Country Name Singapore is displayed.

Reproducing the Issue

  1. Go to Customers workcenter
  2. Select Individual Customers
  3. Select any record and Open
  4. Here the Nationality Field displays the country name.

Cause

The requested functionality is not available because Country and Nationality are 1:1 mapping.

Resolution

This is expected system behavior.

Keywords

KBA , LOD-CRM-ACC , Account , How To

Product

SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1711