SAP Knowledge Base Article - Preview

2314391 - Information of references section in follow-up transaction is from campaign

Symptom

When creating a follow-up transaction and if the preceding transaction is generated by campaign, some values in 'references' section for the new transaction are from campaign instead of the preceding transaction.

References field value.png

 


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Lead, Appointment, Opportunity, Document flow, BTDOCFLOW, Standard behavior. , KBA , CRM-MKT-MPL-CPG , Marketing Planning and Campaign Management , CRM-BTX-LEA , Lead Management , How To

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