SAP Knowledge Base Article - Public

2314282 - Application error in terminating a user past dated; Final Approver receives an application error in approving workflow about termination.

Symptom

Application error in terminating a user past dated; Final Approver receives an application error in approving workflow about termination.

This issue is not happening if you set the termination date in the present and in the future.

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Environment

Successfactors Employee Central Time off

Cause

The setting "Enable Inactive User Search Index Deletion"is enabled in the provisioning under Company Settings>RCM

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Resolution

Disable "Enable Inactive User Search Index Deletion" in the Provisioning.

Please note, customers do not have access to provisioning tool,Product Support should make the required change. So, if you are a customer and encountering this Error  please raise an incident with Product Support.

Keywords

Termination, Application error, Final approver in Termination, Terminate, , KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1602