SAP Knowledge Base Article - Preview

2314100 - Garbled Japanese characters in the incidents created in Support Portal


The Japanese characters are garbled when the incidents are accessed from the SAP LaunchPad.
The issue only occurs in the incidents created in the old support portal. For the incidents created in the SAP LaunchPad, they don’t have this problem.



SAP LaunchPad


MOJIBAKE; LaunchPad; SMP; open incident; display incident , KBA , ラウンチパッド , 文字化け , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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