SAP Knowledge Base Article - Preview

2313764 - Post Instance Refresh - Employee Central Considerations & FAQ

Symptom

When performing an Instance Refresh, there are some points to take into consideration and possibly some actions that may need to be carried out post-migration, in order for the instance to work correctly. For example -:

  • HRIS Sync does not seem to be working for future dated transactions but is if the transaction is dated as "Today" or in the past
  • Pay Component Group Sums calculations in Ad Hoc reports seems to be old/stale data.
  • You encounter an Application Error pop-up when using any of the Hire / Self Service UI's after the refresh is completed

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

Employee Central 2.0

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions

Keywords

Instance Refresh, Instance Clone, Instance Deployment, Instance Creation, Daily HRIS Sync, PayCompGroupSums, Territory View, UI rule, payment information, manage configuration ui, instance sync, BizX Daily Rules , KBA , LOD-SF-EC , Employee Central , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , How To

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