The conversion values step during migration of any object is not working even though the value is present in the system.
Reproducing the Issue
- Go to Migration Tool
- Execute migration of any file
- Select convert values step
- The source and target value match, but it is not possible to confirm the values
You have not migrated the correspondent values via migration tool. Only when you migrate all objects via Migration tool, the conversion will work.
For example: You are performing migration of customers and maintaining contacts to them. If you have not created these contacts via migration it will not work because contacts created manually are not known for the migration tool.
You can maintain the value conversion manually by following the Case Document: 2343658 - Manual Value Conversion Required While Migrating a File Even Though the IDs Have Already Been Migrated.
KBA , LOD-CRM , Cloud for Customer , How To