SAP Knowledge Base Article - Public

2310069 - Upload of Leads ends up in error

Symptom

When uploading Leads via Excel you face the error message: "Value XYZ is not valid".

Reproducing the Issue

  1.  Marketing Workcentre;
  2.  Leads View;
  3.  Click on the cogwheel/ actions button;
  4.  Import from Microsoft Excel;
  5.  Log in the add-in;
  6.  Fill in the data;
  7. Save and Upload
  8. Value XYZ is not valid.

Cause

You are using the Description of the fields.

Resolution

You have to use the ID of the attributes instead of the Descritpion.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Cloud for Customer 1602 ; SAP Cloud for Customer core applications 1602 (old) ; SAP Cloud for Customer core applications 1605 (old) ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708