SAP Knowledge Base Article - Public

2309841 - Dashboard User Interface (UI) Issue - Dashboards and Tiles display text based tables with columns instead of Charts.

Symptom

Dashboard is showing tables with two columns instead of Pie, Line, column Charts.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Workforce Analytics
  • Dashboard and Tiles

Reproducing the Issue

  1. Go to Dashboard or Report Center and run any standard or Custom Dashboard
    or
    Run any Tile on the Homepage
  2. The tiles in the Dashboard will be in the form of tables instead of charts.

2.PNG

Cause

The issue is caused due to a setting called "Enhanced Screen Reader Support" checked in the instance.

Resolution

  1. Go to Options
  2. Click Accessibility Settings
  3. Uncheck "Enhanced Screen Reader Support" option.
  4. Once the setting is unchecked, Tiles will be visible in the form of charts.

1.PNG

Keywords

Dashboard UI, Youcalc UI, Enhanced Screen Reader Support, Dashboard, Tile, Table, Graph, missing, Issue, Dashboard Showing Table intead of Chart   , KBA , dashboard shows text instead of graph , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Workforce Analytics all versions