SAP Knowledge Base Article - Public

2309713 - Edge Browser - Slow when searching many users in 'Administrative Domain Privilege' and 'Administrative Privilege' - BizX Platform

Symptom

  • It takes a very long time when searching for users in 'Administrative Domain Privilege' and 'Administrative Privilege' using the Edge browser.

Environment

  • BizX Platform
  • Edge Browser

Reproducing the Issue

This will affect only customers using the legacy permission model (not Role Based Permissions) and the Edge browser

  1. Disable RBP, enable 'Administrative Domain Privilege' in provisioning
  2. Go to Admin Center->'Administrative Domain Privilege', search all users
  3. Go to Admin Center->'Administrative Privilege', search all users
  4. The page keeps loading for a very long time

Note: This scenario works fine in other browsers.

Cause

  • It takes many resources (RAM/CPU time) to handle dom intensive actions in Edge.
    If you have a big table of users, this would generate many dom objects which consume browser resources.

Resolution

  • Workaround: Please use the search criteria to narrow down the results to save the server bandwitdth as well as dom operation in the browser, or you can use another browser.

Keywords

KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-SEC , Security Reports , Problem

Product

SAP SuccessFactors HXM Core all versions