SAP Knowledge Base Article - Public

2309477 - ErrorCode 20- Activity SIGNED; No updates accepted - Onboarding

Symptom

  • When trying to import rehires to onboarding receive an error message.

Environment

  • ATS to onboarding

Reproducing the Issue

  • When trying to import Rehires from the ATS to onboarding receive an error message of
  • XML Import Response

    <PostNewhireRecordResult>

      <NewhireId>00000000-0000-0000-0000-000000000000</NewhireId>

      <Errors>

        <Error>

          <ErrorCode>20</ErrorCode>

          <ErrorDescription>Activity SIGNED; No updates accepted.</ErrorDescription>

Cause

  • As of the b1602 release you no longer can import a candidate with the same Candidate ID. 

Resolution

  1. If you are receiving this error please open a Cloud Product Support Ticket for our support team to review.

Note: Cloud Product Support Team please see internal note for this type of issue.

Keywords

KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions