The List Price value is missing for Product within Product and Service Portfolio work center.
Reproducing the Issue
- Go to the Product and Service Portfolio work center.
- Go to the Products view.
- In the Show field from drop-down select All Products incl. Price Information and search for product ABC (where ABC is product id) and click on the Go button.
You can see for the column name List Price the value is missing
- Edit the Product ABC and click on the View All button .
- Go to the Sales tab and sub tab Sales Price.
You can see for the product ABC there exist the Price List record PQR (where PQR is Price List name ) with value in it.
List Price column will have the value only if there exist the Price List for product ABC of type Base i.e. Base Price List OR Base Price List by Product Category. Since Price List PQR within Sales Price sub tab of product ABC is not of mention type ,hence value missing in List Price column.
This is an expected system behavior.
KBA , SRD-CC , Cross Components , How To