SAP Knowledge Base Article - Public

2307626 - Duplicate records in PP3 Job Info or Organization Info portlets

Symptom

Customers experience duplicate records displayed in the Organization Info or Job Info portlet after enabling the PP3 UI (People Profile).

Environment

This issue affects b1602.

Reproducing the Issue

When viewing either the Job Information or Organization Information portlets users may experience duplicate (side by side) records being displayed for as least one of the portlets. This problem can be intermittent, meaning the duplicate records do not always occur.

Cause

This issue is caused by a problem in the software and requires a code fix. The duplication only affects the view of the data and can be intermittent. The data is not duplicated in the backend data tables.

Resolution

This issue is targeted to be addressed in the upcoming release, b1605. The release dates are May 14th for the HCMprevew environments and June 5th for the production environments. This information is subject to change.

Please refer to the related Engineering ticket: ECT-46496

Keywords

Duplicate Record, Display, Intermittent, Job Information, Organization Information, ECT-46496, Employee Central, PP3 , KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1602