SAP Knowledge Base Article - Preview

2307526 - Incorrect Exchange ID causes device indeterminate state

Symptom

  • Remote device is marked as inderterminate and listed in the Afaria Unresolved Devices page
  • The correspondent Exchange ID is incorrect as it appears in the device inspector on the Afaria Administrator console
  • The device is enrolled and blocked as per Afaria Administrator console report


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Environment

  • SAP Afaria 7 (service pack 5 and above)
  • SAP Mobile Secure

Product

SAP Afaria 7.0 ; SAP HANA Cloud Platform, mobile service for app and device management 1607

Keywords

email address , KBA , MOB-SEC-MAM , Mobile Secure Application Management , MOB-AFA-ACR , Mobile Secure Afaria Access Control Remediation , Problem

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