SAP Knowledge Base Article - Preview

2307334 - Enhance security with SHA-2 certificates for SAP Contact Center

Symptom

  • Enhance security on SAP Contact Center "CCtr" Environment
  • Required steps to generate new SHA-2 certificates and implement steps in CCtr


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Environment

  • SAP Contact Center 7.0
  • SAP Contact Center Support Pack 9 and up
  • SAP Contact Center Feature Pack 11 and up

Product

SAP Contact Center, on-premise edition 7.0

Keywords

SHA1, SHA-1, SHA2, SHA-2, SHA256, SHA512, certificate, security , KBA , CRM-CCI , Contact Center Infrastructure , Product Enhancement

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