SAP Knowledge Base Article - Public

2306864 - Unable to Delete Party Role From Account Team Roles

Symptom

You are not able to find any option to delete the party role type Partner Contact.

Reproducing the Issue

1. Go to Customers workcenter
2. Select Accounts view
3. Select any Account
4. Go to tab Account Team
5. Select Add
6. Select the drop down menu for Party Role

You don't want the party role Partner Contact to show up in drop down list.

Cause

The party role Party Contact gets deployed if partner management is scoped with scoping question scoping question Would you like to manage partners, such as resellers, in your system?" or if account management is scoped.
Because of compatibility reasons this can't be changed in a way that the role only gets deployed if partner management is scoped.

Resolution

If you want to remove the party role Partner Contact in the Account Team Maintenance you can do so using the codelist restrict.

Keywords

KBA , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer 1602 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1711