SAP Knowledge Base Article - Preview

2306679 - BDoc error "Category for service category * does not exist" (COM_PRODUCT_API004)

Symptom

There is BDOC error "Category for service category * does not exist" (Error message No. COM_PRODUCT_API 004) in T-code SMW01.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

COM_PRODUCT_API 4, stuck CSA_ORDER* queue, smq2, DNL_CUST_BASIS, DNL_CUST_BASIS2, DNL_CUST_BASIS3, DNL_CUST_BASIS5, DNL_CUST_BASIS6, DNL_CUST_PROD0, DNL_CUST_PROD1, CRS_SERVICE_COLLECT_DATA, R3AD_SERVICE_MASTER, "SYSFAIL", SMQ2, run initial load for DNL_CUST_SRVMAS, initial load for SERVICE_MASTER. , KBA , CRM-MD-PRO-IF , Data Exchange , CRM-MD-PRO , Products , AP-MD-PRO , Product , CRM-MD-PRO-IF-PRO , Data Exchange Products , Problem

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