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2306453 - SAP Mobile Platform SMP 3.0 Cockpit Agentry restart does not work and shuts down and SMP startup hangs - SAP Work Manager, Inventory Manager and Others

Symptom

  • Multiple Work Manager applications in the same SMP 3.0 server
  • SAP Mobile Platform SMP 3.0 hangs while bringing the system up
  • Server restart from the SMP 3.0 admin cockpit (Agentry restart) does not work and it shuts down
    • SMP 3.0 startup error in the SMPServerName-smp-server.log:

      ~~~~~~~~~~~~~Error~~~~~~~~~~~~~
      2016 02 10 05:49:32#+00#WARN#com.sap.mobile.platform.server.cluster.management.cluster.ClusterCommunications##smpAdmin#Incoming-1,localhost-2639--gomobile:com.sap.mobile.platform.server.cluster.management.cluster.ClusterCommunications,hec08v000353-33269####167de87c-f1d8-46c6-8e04-7f8d902e02c2####Received message to restart SMP Server. Restarting now. |
      2016 02 10 05:49:32#+00#WARN#com.sap.mobile.platform.server.configuration.persistence.service.impl.ServerConfigServiceImpl##smpAdmin#Incoming-1,localhost-2639--gomobile:com.sap.mobile.platform.server.cluster.management.cluster.ClusterCommunications,hec08v000353-33269####167de87c-f1d8-46c6-8e04-7f8d902e02c2####Send RESTART MESSAGE from an administrator request. |
      2016 02 10 05:49:32#+00#ERROR#com.sap.mobile.platform.server.general.lifecycle.LifeCycleEventHandler##smpAdmin#Incoming-1,localhost-2639--gomobile:com.sap.mobile.platform.server.cluster.management.cluster.ClusterCommunications,hec08v000353-33269####167de87c-f1d8-46c6-8e04-7f8d902e02c2####
      [Event Received] Topic :com/sap/mobile/platform/server/SMPLifeCycleEvent/RESTART |
      2016 02 10 05:49:32#+00#ERROR#com.sap.mobile.platform.server.general.lifecycle.LifeCycleEventHandler##smpAdmin#Incoming-1,localhost-2639--gomobile:com.sap.mobile.platform.server.cluster.management.cluster.ClusterCommunications,hec08v000353-33269####167de87c-f1d8-46c6-8e04-7f8d902e02c2#### [Property] Reason : Restart requested by the administrator. |
      2016 02 10 05:49:32#+00#ERROR#com.sap.mobile.platform.server.general.lifecycle.LifeCycleEventHandler##smpAdmin#Incoming-1,localhost-2639--gomobile:com.sap.mobile.platform.server.cluster.management.cluster.ClusterCommunications,hec08v000353-33269####167de87c-f1d8-46c6-8e04-7f8d902e02c2#### [Property] event.topics : com/sap/mobile/platform/server/SMPLifeCycleEvent/RESTART |
      2016 02 10 05:49:32#+00#ERROR#com.sap.mobile.platform.server.general.lifecycle.LifeCycleEventHandler##smpAdmin#Incoming-1,localhost-2639--gomobile:com.sap.mobile.platform.server.cluster.management.cluster.ClusterCommunications,hec08v000353-33269####167de87c-f1d8-46c6-8e04-7f8d902e02c2####Set the restart flag... |
      2016 02 10 05:50:07#+00#ERROR#org.eclipse.gemini.blueprint.extender.internal.util.concurrent.RunnableTimedExecution##smpAdmin#System Bundle Shutdown####167de87c-f1d8-46c6-8e04-7f8d902e02c2####Closing runnable for context OsgiBundleXmlApplicationContext(bundle=com.sap.mobile.platform.server.agentry.core, config=osgibundle:/META-INF/spring/*.xml) did not finish in 35000ms; consider taking a snapshot and then shutdown the VM in case the thread still hangs |
      2016 02 10 05:50:42#+00#ERROR#org.eclipse.gemini.blueprint.extender.internal.util.concurrent.RunnableTimedExecution##smpAdmin#System Bundle Shutdown####167de87c-f1d8-46c6-8e04-7f8d902e02c2####Closing runnable for context OsgiBundleXmlApplicationContext(bundle=com.sap.mobile.platform.server.appservices.gwj.admin.ui, config=META-INF/spring/smp-context.xml) did not finish in 35000ms; consider taking a snapshot and then shutdown the VM in case the thread still hangs |
      2016 02 10 05:51:17#+00#ERROR#org.eclipse.gemini.blueprint.extender.internal.util.concurrent.RunnableTimedExecution##smpAdmin#System Bundle Shutdown####167de87c-f1d8-46c6-8e04-7f8d902e02c2####Closing runnable for context OsgiBundleXmlApplicationContext(bundle=com.sap.mobile.platform.server.appservices.gwj.dispatcher, config=osgibundle:/META-INF/spring/*.xml) did not finish in 35000ms; consider taking a snapshot and then shutdown the VM in case the thread still hangs |
      2016 02 10 05:51:52#+00#ERROR#org.eclipse.gemini.blueprint.extender.internal.util.concurrent.RunnableTimedExecution##smpAdmin#System Bundle Shutdown####167de87c-f1d8-46c6-8e04-7f8d902e02c2####Closing runnable for context OsgiBundleXmlApplicationContext(bundle=com.sap.mobile.platform.server.appservices.gwj.security, config=osgibundle:/META-INF/spring/*.xml) did not finish in 35000ms; consider taking a snapshot and then shutdown the VM in case the thread still hangs |
      2016 02 10 05:52:27#+00#ERROR#org.eclipse.gemini.blueprint.extender.internal.util.concurrent.RunnableTimedExecution##smpAdmin#System Bundle Shutdown####167de87c-f1d8-46c6-8e04-7f8d902e02c2####Closing runnable for context OsgiBundleXmlApplicationContext(bundle=com.sap.mobile.platform.server.notifications.http, config=osgibundle:/META-INF/spring/*.xml) did not finish in 35000ms; consider taking a snapshot and then shutdown the VM in case the thread still hangs |
      2016 02 10 05:53:02#+00#ERROR#org.eclipse.gemini.blueprint.extender.internal.util.concurrent.RunnableTimedExecution##smpAdmin#System Bundle Shutdown####167de87c-f1d8-46c6-8e04-7f8d902e02c2####Closing runnable for context OsgiBundleXmlApplicationContext(bundle=com.sap.mobile.platform.server.lcmservices.webapps.http, config=META-INF/spring/bundle-context-osgi-gateway.xml,META-INF/spring/bundle-context.xml) did not finish in 35000ms; consider taking a snapshot and then shutdown the VM in case the thread still hangs |
      2016 02 10 05:53:26#+00#ERROR#com.sap.mobile.platform.server.online.admin.handlers.SMPAdminHandler##smpAdmin#http-bio-8083-exec-17####7f766145-0cfc-436a-9c30-7fd8504493b4####Exception:::Root cause::: java.lang.IllegalStateException: BeanFactory not initialized or already closed - call 'refresh' before accessing beans via the ApplicationContext
      ~~~~~~~~~~~~~~~End~~~~~~~~~~~~~~~~~~~~~~~


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Environment

  • SAP Mobile Platform 3.0
  • SAP Work Manager 6.3.0
  • Common to any SAP Agentry Application in SMP 3.0

Product

SAP Mobile Platform 3.0 ; SAP Work Manager 6.3.0

Keywords

KBA , MOB-SYC-SAP-WM , Syclo SAP Work Manager Application , MOB-SYC-IBM , Syclo Mobility for IBM backend , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , Problem

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