SAP Knowledge Base Article - Public

2306390 - No onboarding activities found in onboarding yet Documents appear in the Doc Center- Onboarding


  • No user or activity records found for a candidate yet documents are in the doc center.


  • Document Center


  • Documents were provided by customer and processed through Verification Inc and uploaded to the Document Center.  Since this was not processed through the  SF Onboarding no activity would be found for any canidates whose documents were only uploaded to the document center.


  1. If you are not able to find a related activity for a candidate but documents are in the doc center, confirm internally if you were using Verification Inc process.


  • Verification Inc
  • I9
  • Document Center
, KBA , LOD-SF-OBD , Onboarding , Problem


SAP SuccessFactors HCM Core 1602