SAP Knowledge Base Article - Public

2306340 - Feedback Request Reminder Notification and Performance Review Process Update for Manager not being sent

Symptom

Users are not receiving 'Feedback Request Reminder Notification' and 'Performance Review Process Update for Manager' notifications.

Environment

  • Performance Management
  • PMv12 Acceleration

Reproducing the Issue

The 'Feedback Request Reminder Notification' and 'Performance Review Process Update for Manager' notifications are enabled in your E-mail Notification Template Settings, but the users are not receiving it.

Email.png

Please note: The Feedback Request Reminder mentioned in this article is for the Ask for Feedback feature in PM v12A. For the 360 Reminder Notification, please refer to this article 2086642 - Send Reminder Email Notifications - 360 Multi-Rater.

Cause

Since Q4 2015 release, these two email notifications are no longer supported.

Resolution

We do not have additional information at this time as to when the template will be removed from the user interface.

Keywords

  • Email Notification
  • Feedback Request Reminder
  • Performance Review Process Update
, KBA , LOD-SF-PM-EML , Emails and Notifications , Problem

Product

SAP SuccessFactors HXM Core all versions