SAP Knowledge Base Article - Public

2305890 - Position Import Error message: Cannot Find Corresponding Referred Object by Keys

Symptom

Following Error message received while importing position into the instance.

Cannot find corresponding referred object by keys:[object_xyz.externalCode] 

Environment

SuccessFactors Employee Central Position Management

Reproducing the Issue

Load attached position import file into instance with associated object codes without leading zero.

For example, if object code is 000123, use 123. 

System throws folloeing error: "Cannot find corresponding referred object by keys:[object_xyz.externalCode]  "

import file.png

Cause

 Microsoft Excel sheet deletes leading zeros,hence a mismatch between objects in the system and import file

Resolution

Make sure to maintain leading zeros in the import file as per the object configuration in the system.

Keywords

KBA , LOD-SF-EC-POS , Position Management , Problem

Product

SAP SuccessFactors HCM Core 1602