SAP Knowledge Base Article - Preview

2305817 - Payment Information portlet - field values are set to null upon edit or the portlet is continuously loading.

Symptom

When selecting the edit link on the Payment Information portlet, values in several fields are set to null or the portlet is continuously loading.

Examples:

  • Pay Type
  • Payment Method
  • Bank Country
  • Bank
  • Routing Number
  • Account Number
  • Currency
  • Amount

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

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Environment

  • SAP Successfactors HCM Core
  • Employee Central
  • Payment Information

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions

Keywords

Payment Information, loading, null, edit, blank, fields, PaymentInfoUIRulesOnlyRequiredAndVisibility , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem

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