SAP Knowledge Base Article - Public

2305583 - How to remove Duplicates from Candidate Profile background elements

Symptom

The Candidate Profile shows duplicate Background Elements

Environment

SAP SucessFactors Recruiting Management

Resolution

A scheduled job allows the synchronization between EP and the candidate profile, as consequence the duplicates on CP will disappear.

This job runs automatically, there is no possible to run it manually. Therefore only the following two actions can re-trigger the job:

Via Provisioning (for Partners only)

  1. Setup and run a “Live Profile Import” of “Backgound Information”
  2. Selecting the option “Overwrite Existing Data”


Via Admin Centre:

  1. Go to Import Extended User Information > Background Information
  2. Selecting the option “Import by re-loading all data with your new changes”  (this means to “overwrite”)

After completing one of the methods above, you can view the job under Provisioning > Monitor Jobs
Job Name : CAND_USER_BG_SYNC  -   Job Type: Candidate User Background elements Sync

The “Job Executor”of that Job will appear as:

  •       the Username under “Job Owner” field  (if you used method 1.)
  •       the Username that made the import in Admin Centre  (if you used method 2.)

 

The expected behaviour after this kind import will be that EP reflects the import file you uploaded, and the candidate profile template will reflect EP.

Keywords

KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions