When trying to create an SAP BusinessObjects Universe connection (UNX) within SAP Analytics Cloud, the below error is displayed:
- Connection to the Universe service failed. Please ensure SAP Analytics Cloud Agent is configured correctly.
- SAP Analytics Cloud
- SAP Cloud Connector
- SAP Analytics Cloud Agent
- SAP BusinessObjects BI platform 4.1 or higher
Reproducing the Issue
- Login to SAP Analytics Cloud
- From the Main Menu click "Connection".
- Click the "+" in the top right corner and select "Connection to UNX".
- Enter details for connections and click "OK".
- Error is displayed.
The error is displayed because the SAP Cloud Connector is not configured correctly.
Update the Access Policy Access control to "Path and all sub-paths".
- Help resources and free SAP Analytics Cloud content
- Help portal
- SAP Community (Questions & Answers / Direct Link to ask question / Blogs)
- SAP Community WIKI
- Improvement requests (on the SAP Customer Influence portal)
- Video tutorials
- Videos by topic areas: (Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration)
- Training events
- Past event recordings
- New user handbook
- How to connect to on-premise data
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
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