SAP Knowledge Base Article - Public

2302460 - User in Pending Enrollment Status Approved When Registration Cut-Off/Start Date is Past

Symptom

A user, currently in Pending Enrollment Status, can be approved even if the Registration Cut-Off/Start Date is in the Past

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Scenario 1:

  • User requests approval for a class that has a registration cut-off date and start date in the future and is in a pending status on the roster.
  • If the "Apply Registration Close and Start Date to Approval Process" is unchecked under Registration Settings and Admin changes the cut-off date to be in the past (class is still in the future).
    • Manager still sees the approval in his list and can approve the user overriding the admin's cut-off date change.
    • Just because the user requested approval when it was in the future, the manager should not have the power to override an admin change.
    • The system should indicate to the manager that the cut-off date has passed and NOT allow the approval to continue.

Scenario 2:

  • User requests approval for a class that has a registration cut-off date and start date in the future and is in a pending status on the roster.
  • Admin changes the cut-off date AND start date to be in the past.
    • Manager still sees the approval in his list and can approve the user overriding the admin's cut-off date and start date changes.
    • Just because the user requested approval when both dates were in the future, the manager should not have the power to override an admin change.
    • The system should indicate to the manager that the start date has passed and NOT allow the approval to continue.

Resolution

Approvals will not be visible to the approver if the "Apply Registration Close and Start Date to Approval Process" is enabled in System Administration  > Application Administration > Registration Settings and the cut-off date or start date is in the past.

Note: By moving the cut-off date to the future, the approvals will be visible again.

Keywords

sf, success factors, LMS, register, scheduled offering, approval, manager, supervisor, cutoff, Apply Registration Close and Start Date to Approval Process, Registration Settings , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions