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2301115 - getMap Error after upgrade WebI

Symptom

  • The status of a Web Intelligence instance in the schedule history is "Successful", but when trying to open the instance, the following error comes up:
An internal error occurred while calling 'getMap' API. (Error: ERR_WIS_30270) (Error: INF).
  • Using the Java Applet to open the instance, the following error message appears:
Your session timed out. You need to close the Java Report Panel and log on again. (WIJ 77778)


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Environment

  • BI Platform 4.1 SP6 Patch 7
  • Web Intelligence instances based on BEx query
  • Reproduced in both Webi viewers DHTML and Java Applet
  • Reproduced in IE11

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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