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2300081 - install fails error "Could not connect to database"

Symptom

When installing OmniChannel Banking 8.3 Support Pack (SP) 01 Patch Level (PL) 01 using a database managed by SAP Adaptive Server Enterprise (ASE), the install.cmd fails with the error:

Could not connect to database using driver "com.sybase.jdbc4.jdbc.SybDriver" and url "jdbc:sybase:Tds:<server url and port>/<database name>"


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Environment

  • SAP Online Business Banking 8.3
  • SAP Online Retail Banking 8.3
  • SAP Adaptive Server Enterprise 16.0

Product

SAP Adaptive Server Enterprise 16.0 ; SAP Online Business Banking 8.3 ; SAP Online Retail Banking 8.3

Keywords

install.cmd, fails, dies, can, not, cannot, connect, database , KBA , FS-OCB , SAP Omnichannel Banking , Problem

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