SAP Knowledge Base Article - Preview

2300023 - List view changes to Contacts do not synchronize in outlook with Client Groupware.

Symptom

  • Contact changes are not synchronizing.
  • Updates to contacts are not sent to CRM.
  • Inconsistent contact information between CRM and Outlook.

 


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Environment

  • SAP CRM 7.0, 7.01, 7.02, 7.03.
  • Client Groupware integration series 10.30.0X.

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-BTX-GWI , Groupware Integration (Client) , Problem

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