SAP Knowledge Base Article - Preview

2298775 - How reporting data is calculated

Symptom

You are wondering how reporting data is calculated


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition all versions

Keywords

volume, SAP Contact Center 7, BCM, CCtr, Report, daily, weekly, monthly, OLAP cubes, SQL statistics, calls time, contact, Fact, measure, KPI, DATA , KBA , CRM-CCI , Contact Center Infrastructure , How To

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