SAP Knowledge Base Article - Preview

2298455 - How to restore or generate media files

Symptom

An issue was that when restarting the server and the hybris/data/media/folder/sys_master folder is

missing files and folders. There is no backup right at this time. The product and cms cockpits appear to use files from that folder.

Should have a safe way to rebuild this without losing data, but do not want to initialize the system if at all possible.


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Environment

SAP hybris Commerce Suite all versions

Product

SAP Commerce all versions

Keywords

hybris, media file, update, sys_master folder , KBA , CEC-COM-CPS , SAP Commerce , How To

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