SAP Knowledge Base Article - Preview

2298034 - Troubleshooting GRC Outbound queue name '/GRCPI/HR_TRIGGER'

Symptom

Symptom 1

  • Changes in PA30/40 are not triggering an LUW entry in the GRC Outbound queue name '/GRCPI/HR_TRIGGER'
  • SMQ1 -> qRFC Monitor shows zero LUW entries for this queue
  • No logs recorded in t-code SLG1

Symptom 2

  • GRC Outbound queue name '/GRCPI/HR_TRIGGER' seems to be stuck
  • In SMQ1 -> qRFC Monitor, the number of LUWs entries is the same for some times (hours, days) or even increasing, but never decreasing
  • HR Trigger requests are not getting created in the GRC system


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Environment

  • SAP Access Control 10.0
  • SAP Access Control 10.1
  • SAP Access Control 12.0

Product

SAP Access Control 10.0 ; SAP Access Control 10.1 ; SAP Access Control 12.0

Keywords

smq1 smq2 qRFC stuck queue pernr scheduler tRFC LUW inactive WAITUPDA hr trigger GRAC_HR_TRIGGER_EVENT_RECIEVER slg1 pa30 pa40 , termination, new hire, /GRCPI/HR_TRIGGER, empty, GOTO QOUT Scheduler, Max. Runtime, Scheduler Monitoring, Scheduler Information 1800 seconds, Scheduling monitor for outbound queue , KBA , a user must be assigned to employee id , GRC-SAC-ARQ , Access Request , BC-MID-RFC-QT , Queued RFC (qRFC) and transactional RFC (tRFC) , How To

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