SAP Knowledge Base Article - Public

2297550 - Incident has been resolved by the customer - Compensation Management

Symptom

 

Customer raises an incident but before someone start working on it, he/she finds the solution.

Environment

 

- Compensation Management

- Variable Pay Management

Resolution

 

Once customers solved themselves the issue, the support engineer may set the incident to Solution Provided. 

Keywords

  solution provided, resolved by customer, incident , KBA , LOD-SF-CMP , Compensation Management , How To

Product

SAP SuccessFactors HCM Core 1602