SAP Knowledge Base Article - Preview

2297215 - Missing Comments in the generated Contract Document using New DOCX Generation Service.

Symptom

When you generate a contract document using more than one clause document with multiple comments, then the generated contract document gets corrupted and some comments are missing and some not shown properly. For Example:

  • Suppose you have created two Clause Document and maintained three comments in each document.
  • Generated Contract Document will show the error when you open it: “can't open problem with it contents”  and some of the comments not shown in the document and for some the order will get changed i.e. Comment of Clause 1 shown in the Clause2 in the contract document.


Read more...

Environment

SAP Sourcing 9.0 and SAP Contract Lifecycle Management 9.0

SAP Sourcing 10.0 and SAP Contract Lifecycle Management 10.0

Product

SAP Sourcing 10.0 and SAP Contract Lifecycle Management 10.0 ; SAP Sourcing 9.0 and SAP Contract Lifecycle Management 9.0

Keywords

Comments, Missing ,Contract ,can't open problem with it contents,Corrupted Contract Document, New CG, Docx Based Contract Generation, Clause Document.     , KBA , SRM-ESO-CG , Contract Generation for SAP Sourcing & CLM , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.