You want to use interaction records to document customer interactions in your CRM Interaction Center and you are facing issues when using it. You want to find related documentation for configuration and troubleshooting.
- SAP Customer Relationship Management 7.0
- SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
- SAP enhancement packages for SAP CRM
- SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA
1order, OneOrder , KBA , CRM-IC-INR , Interaction Record , Problem
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